Moon Palace Jamaica Hotel Ocho Rios, Ocho Rios ~ Discover room options, reviews & pricing

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Key details

About the Hotel

Main Street, Ocho Rios, Jamaica

Moon Palace Jamaica, a 5-star resort in Ocho Rios, combines luxury amenities with a dolphinarium where guests swim with dolphins. The property features Awe Spa, the largest spa facility in Jamaica, offering hydrotherapy facilities and restorative treatments.

Ocean View Luxury Rooms

Rooms at Palace showcase ocean views through private balconies and patios. Each accommodation includes marble flooring, pillow menus, and nightly petit fours, complemented by minibars stocked with premium liquors and branded beers.

Diverse Dining Options

The resort provides unlimited access to gourmet dining venues serving local and international cuisine. A specialized baby purée menu caters to youngest guests with nutritious ingredients.

Entertainment and Activities

An extensive gaming center features immersive play activities. Moon Palace Jamaica offers guided tours exploring Jamaica's cultural heritage through Palace Discoveries program.

Strategic Tourist Location

Located 12.5 miles from Ian Fleming International Airport, the resort neighbors Ocean Village Shopping Centre and Dunn's River Falls and Park.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Deluxe Room

Max:

4 persons

325 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Honeymoon King Suite

Max:

2 persons

325 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Superior King Suite

Max:

4 persons

510 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Center

Ocho Rios1700 ft

Airports

Ian Fleming International (OCJ) 10.3 mi

Norman Manley International (KIN) 59.6 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Culinary Delights

I was blown away by how good the food was at every single restaurant here. The buffet was the best I have ever seen, with a variety of freshly cooked dishes that felt more like fine dining than a typical buffet. We especially enjoyed the Italian restaurant where they served amazing pizzas and pastas while overlooking the beautiful sea.

Jordan123. United States, 2024-03-15Read full review on

Relaxing Spa Experience

The spa definitely deserves a shoutout! I booked several services including couples massages and I couldn't believe how relaxing the environment was. The hydrotherapy pools before the treatments added to the experience, making it a nice highlight of my stay.

Paul_George. Canada, 2024-05-22Read full review on

Spacious and Immaculate Rooms

Our room was fantastic. We had a stunning ocean view from our large balcony, and the spacious layout made our stay incredibly comfortable. Housekeeping kept the room spotless throughout our visit, which added to the overall feeling of luxury.

Gregory_P. Australia, 2024-07-10Read full review on

Fun for All Ages

My kids had an absolute blast thanks to the variety of activities available. They loved the kids' clubs where they made friends and participated in fun games. The wave rider was a hit, and the entertainment crew made sure to keep everyone engaged throughout the day.

VirginiaMom. United Kingdom, 2024-09-05Read full review on

What’s included

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Private beach
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Diving
Snorkeling
Pool tables
Table tennis

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities

Children

Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness center
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Open-air bath
Public Bath
Shallow end
Make up services

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Main Street, Ocho Rios, Jamaica

Map view

Main Street, Ocho Rios, Jamaica

City landmarks

Ocho Rios

Dunn's River Falls and Park

2.1 mi

Shaw Park Estate

Coyaba River Garden and Museum

2900 ft

Parks

Konoko Falls

1.5 mi

Gallery

Harmony Hall Art Gallery

4100 ft

Church

Our Lady Of Fatima Roman Catholic Church

4100 ft

Parks

Turtle River Park

3100 ft

Shopping Area

Taj Mahal Shopping Center

3100 ft

Events

Island Village

4100 ft

Eden Bower Rd

The Enchanted Gardens

1.7 mi

Beach

Mahogany Beach

3800 ft

Beach

Fisherman Beach

4500 ft

Garden

Shaw Park Gardens & Waterfalls

1.4 mi

Parks

Shaw Park Gardens

1.4 mi

Eden Bower Rd

The Turtle River Falls & Gardens

1.7 mi

James Ave

Shaw Park Botanical Gardens

1.7 mi

Nearby

Ocho Rios Fort

1800 ft

Tower Isle

Harmony Hall Jamaica

1800 ft

Port Maria

Brimmer Hall Estate

1800 ft

Bonham Spring

Irie River

2900 ft

Beach

Ocho Rios Bay Beach

2500 ft

Ocean Village Shopping Centre

1200 ft

Church

Ocho Rios

1400 ft

Market

Progressive Foods

1700 ft

Ocho RiosJamaica

Top of the Mountain

2900 ft

Mall

Soni's Plaza

600 ft

Parks

Rexo Plaza

1000 ft

Market

Champion Supermarket

1100 ft

Market

Ocho Rios Craft Market

1400 ft

Ocho Rios Clock Tower

1700 ft

Church

Bethel Tabernacle United Pentecostal Church

1500 ft

Restaurants

Taste Of India

1200 ft

50 Main Street Shop 15A

Mama Marley's

1400 ft

520 Main Street

Club Foreplay

1300 ft

47 Main St

Mom's

1900 ft

Main Street at Moon Palace Jamaica

John Crow's Tavern

2500 ft

10 Main Street

Jam-fusion Restaurant

2500 ft

12 Main Street

Jimmy Buffett's Margaritaville Ocho Rios

4100 ft

Turtle Beach Rd.

Island Coffees Cafe

2900 ft

Island Village

Rasta Taco Jamaica

2900 ft

Turtle River Road Shop 12/31 Island Village Shopping and Entertainment Centre

The Boardwalk Bistro

2900 ft

Island Village

Reviews and Ratings

Feedback from previous guests about their experience.

82%

were satisfied with the hotel and would gladly return

8.2/10

Great

Rooms

7.8

Location

9.0

Service

8.8

Dining

7.8

Herbert

United States of America, February 2025

8.0/10

We had a wonderful time at the Moon Palace, enjoying the clean environment, amazing service, and beautiful views. The staff were genuinely friendly and went above and beyond to make our stay special. However, we did face some frustrations with broken amenities and long wait times at certain restaurants, which dampened some experiences. Overall, it's a great family-friendly resort with much to offer.

Rooms

8.0

We initially had a disappointing view, but after requesting a room change, we enjoyed a stunning full ocean view. The rooms were clean and comfortable.

Service

10.0

The service was exceptional, with staff members like Hopeton and Chaday at the beach and the wait staff at the buffet always exceeding our expectations.

Location

9.0

The resort is conveniently located along a beautiful bay, providing a peaceful escape from downtown noise once we switched rooms.

Dining

7.0

While most dining options were enjoyable, our experience at the steakhouse was disappointing due to the long wait for food.

Facilities

6.0

The resort offered a variety of fun activities for the kids, but it was frustrating that some attractions like the Flowrider and water bikes were out of service during our stay.

Lawrence

United States of America, January 2025

9.2/10

My stay at Moon Palace Jamaica was absolutely fantastic! The service was exceptional from the moment we arrived, making us feel truly welcomed. The rooms were great, though the ocean view could be a bit small. Dining was a highlight, with varied options available that were mostly delicious. The location offered easy access to the beach and plenty of lounging space around the pool, providing a lovely atmosphere for relaxation. Overall, a wonderful experience but a few areas could use slight improvements.

Rooms

9.0

We initially had an ocean view room, which was a bit cozy, but then we were upgraded to a spacious junior suite that we absolutely loved. Both rooms were clean and well-equipped.

Service

10.0

The service was remarkable. Everyone went above and beyond to make our stay enjoyable. From quick check-in to attentive room service, we felt special the entire time.

Location

9.0

The resort is located beautifully with easy access to the beach and the vibrant entertainment areas nearby. It is in a quiet spot, which was a real treat.

Dining

9.0

Dining was a highlight with a good variety of options available. We particularly enjoyed MOMO for dinner, especially the hibachi – it's a must-try.

Facilities

9.0

Facilities were great, with well-maintained pools and plenty of beach chairs. The variety of amenities available was ideal for families and kept everyone entertained.

Gary

United States of America, January 2025

7.8/10

We had an unforgettable time at this resort! The attentive staff made our stay enjoyable, and the range of dining options was impressive. However, we faced challenges with the room cleanliness at first, and not all food experiences lived up to expectations. Overall, it was a great getaway with plenty of fun activities.

Rooms

6.0

Initially, our room was not cleaned properly and felt cramped, which was disappointing. After a few issues, we were moved to a better room, which improved our experience significantly.

Service

9.0

Service was outstanding, particularly from Daniel in Public Relations who went above and beyond to ensure our comfort. Most staff members were dedicated and attentive.

Location

9.0

The resort is situated in a beautiful bay, with easy access to nearby markets and local shops situated close by. It felt safe and lively, adding to the overall experience.

Dining

7.0

Dining options were plentiful, with Momo and the buffet offering excellent food. However, the snack bar was a disappointment on our first meal.

Facilities

8.0

The resort had great facilities including beautiful grounds, a nice pool area, and plenty of activities at the beach. It contributed to a fun and relaxing stay.

Samuel

United States of America, December 2024

8.2/10

I've just returned from a lovely stay at the Moon Palace in Jamaica, and overall, I had a great experience! The resort itself is beautiful, and the staff really made us feel at home. However, the Wi-Fi could use improvement, and some areas felt a bit crowded. Still, the food was pretty good, so overall it was a memorable vacation.

Rooms

9.0

The rooms were clean, spacious, and quite comfortable. We had a nice view from our balcony, which definitely added to the experience.

Service

8.0

Most of the staff were friendly and genuinely eager to help, especially the entertainment team who brought so much joy to our time at the pool.

Location

9.0

The resort is set up beautifully close to the beach, which made access to the water incredibly easy and enjoyable.

Dining

7.0

Dining was quite enjoyable. I loved the variety of options, and the food was generally very tasty, though the buffet had some inconsistent dishes.

Facilities

8.0

The facilities were pretty impressive, with a lovely pool area and well-maintained amenities. There were plenty of activities and options for relaxation.

Tony

United States of America, December 2024

8.2/10

This resort is absolutely stunning and perfect for families! With many pool areas to choose from, it never felt crowded, and the food was fantastic—especially the 24-hour coffee and bakery. However, the rooms were a bit small for our family of four, and we had some minor service hiccups with our room check-in and amenities.

Rooms

7.0

The rooms were clean but a bit small for a family of four. We had trouble with some amenities not being ready when we checked in.

Service

7.0

The service was generally good, especially with some standout staff members like Martin and Davin. However, we encountered some delays and a lack of communication during check-in.

Location

9.0

The resort is situated beautifully on the beach, offering great views and easy access to the pool areas. It’s also nice to watch the cruise ships come in.

Dining

9.0

The food was excellent, with a wide variety for the kids to try. The bakery’s caramel macchiato was a standout!

Facilities

9.0

The pool areas are well-maintained and perfect for families. The beach is clean and beautiful, making it a great spot for relaxation.